Questions you may still have

FAQ

Honest answers before you decide anything. No jargon, just plain English so you can figure out if we’re a fit and what to expect.

We get a lot of the same questions. Here are the answers we give in plain language. If something’s not here, reach out. We’re happy to clarify. You can also explore How it works, our Services, Pricing, and About us for more context.

It depends on where we start. Fixing your website and improving conversions can start bringing more leads within days or weeks. Deeper search improvements (SEO) can take a few months to really show up, because Google needs time to reassess your site and rankings. We’ll be honest with you about what to expect before we begin so you’re not left wondering.

You keep what’s been built, your website, your listings, your content. Over time, if no one maintains things, results may slowly fade (especially if competitors keep working on their visibility). But you’re never stuck. We work month to month after setup. If life changes or the work no longer makes sense, we pause or stop without penalties or long term contracts.

Yes. Your website, content, and accounts are yours. We’ll help set things up in a way that you can access later, even if we stop working together. We don’t hold your site or data hostage.

Usually the website is unclear or the next step is too hard. We fix that with Web Design and Conversion Optimization so more visitors call or submit a form.

You shouldn’t trust anyone just because they have a nice website. Here’s what we can promise: you’ll talk directly with us (no account managers), we’ll explain what we’re doing in plain language, and if it’s not working we’ll change course or stop together. We’re a small team, a husband and wife, who would rather be honest than impressive. More on our About us page.

At the start, we’ll need one focused call and a few emails or texts to gather details. After that, most owners spend less than an hour a month with us. Usually quick check ins to confirm what we’re seeing and what’s coming next. We don’t hand you a dashboard to learn or a long list of tasks. We do the work; you get updates when it matters.

A short call or conversation where we look at how you show up on Google and on your website right now. We’ll give you a plain English view of what’s going on and what could change. No obligation, no hard sell. It’s just a chance to see where you stand and whether we’re a good fit. You can request one here.

We focus on local and small businesses, people who serve a defined area or a specific type of customer. If your customers search for what you do (e.g. “plumber near me,” “dentist in [town]”), we can usually help. If you need national or global reach and big brand campaigns, we’re not the right fit. Our Pricing page has a “Are you a fit?” section that spells this out.

It depends on your goals, your market, and which services you need ( SEO, Web Design, Conversion Optimization ). We don’t publish a single price because every situation is different. We’ll talk through your situation and give you a clear number, no hidden fees. See our Pricing page for the ballpark calculator and our “good fit” guide.

Yes. Many businesses start with fixing the basics and SEO, then add Web Design or Conversion Optimization when it makes sense. We’ll help you choose what fits your budget and goals. You don’t have to do everything at once. Our Services page breaks down the three core services so you can see what each one does.

That’s okay. The free visibility check isn’t a sales call. It’s a chance to see how you show up online and what could change. If you’re not sure you need help, we’ll still give you an honest picture. You can take it from there. No pressure.

Still have questions?

We’re here.

If something wasn’t covered here, reach out. For the full process, see How it works. For who we are, see About us.

Book a Strategy Call   Request a free visibility check